Thank you for shopping at Courtside Market.
If you are not entirely satisfied with your purchase, we’re here to help.
Our non-personalized and non-customized products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. There are no refunds for personalized or customized product.
For non-personalized and non-customized products to be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product isn’t used or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By email: customerservice@courtsidemarket.com and enter RETURN REQUEST in the Subject Line.
Send the product with the receipt or proof of purchase and the RMA number to:
For USA returns: Courtside Market LLC 1505 Poinsettia Drive, Delray Beach, FL 33444
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping to Courtside Market.
Damaged items
If you received a damaged product, please notify us immediately for assistance with pictures of the damaged product at customerservice@courtsidemarket.com entering DAMAGED PRODUCT in the Subject Line.
Sale items
Unless otherwise indicated on the site, non-personalized and non-customized sale items can be refunded in accordance with the eligibility terms specified above.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: customerservice@courtsidemarket.com